Effective Date: [Insert Date]
At Shashwat Chikitsa, we value your trust and aim to deliver the highest quality of wellness content and guidance. Since our offerings include digital webinars, consultations, and downloadable content, we maintain a transparent refund policy as outlined below.
1. No Refund on Digital Products & Webinars
Due to the nature of our services, all sales are final and we do not offer refunds for:
Webinar registrations (live or recorded)
Digital programs, PDFs, workbooks, or downloads
Consultation sessions once booked
2. Missed Webinars or Sessions
We understand life can be unpredictable. If you miss a live webinar or session:
A recording may be provided (if applicable and only for registered users).
No rescheduling or refunds will be issued unless specified otherwise in the program terms.
3. Duplicate Payments
In case of a duplicate transaction or overpayment, please email us at [Insert Email] with proof of transaction. We will initiate a review and process an appropriate refund within 7–10 business days if applicable.
4. Technical Issues
If you face a technical issue (e.g., payment deducted but access not granted), contact us immediately:
📧 Email: [Insert Email]
📞 Phone: [Insert Number]
We’ll investigate and resolve the matter, and if a refund is justified, we will process it within 7 business days.
5. Cancellation Policy
Consultation Sessions: Cancellations made at least 24 hours before the scheduled time may be rescheduled but not refunded.
Webinar Access: Once registered, cancellation is not possible, and fees are non-refundable.
6. Contact Us
For any questions related to payments or refunds, reach out to us at:
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]
